Refund policy

Return & Refund Policy

At Prismique45, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.

Return Eligibility

Items may be returned within 30 days after delivery.

Returned products must:

Be unused or gently used
Be returned with original packaging whenever possible
Include all original accessories

Free Returns

We provide free return service for eligible orders.

Refunds

Once your returned item has been inspected and approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If your package arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly provide a replacement or full refund at no additional cost.